Ref: Mount Mills, EC1Y
Very professional and thorough, one of the few, if not the only time I have enjoyed working with an estate agent.Douglas Whyte
Ref: Ziggurat Building, Saffron Hill, EC1N
It gives me peace of mind to know that I can rely on your organisation to solve any issues that may arise in the management of my apartment while I am working outside the UK.
Ref: The Apex, Bunhill Row, EC1Y
The service you provided from start to finish was first rate. All my concerns were addressed promptly and satisfactorily.
Ref: Godfrey House, Bath Street, EC1Y
The service received from Spencer Thomas Estate Agents has been nothing short of professional, courteous, up-front and on the ball. I hope this proves to be a long and auspicious working relationship.
Ref: East Central, Seward Street, EC1V I found the whole process eerily smooth from start to finish. I felt I was dealing with people who have a knowledge of their profession, of the local area and of the market – experts.
This is to confirm that Matthew Lawrence acted on my behalf in marketing and letting two apartments : Flat 6 and Flat 8, 86 – 88 Banner St.
Both flats were let promptly ensuring that they were not left vacant for very long (therefore with minimal loss of rental income) and were let at a rent I was more than happy with. The whole experience was completely hassle free and should I need to look for tenants in the future, Matthew would be my first port of call.
We were very pleased with how you dealt with our letting - everything from the initial search, the letting process, cleaning and repairing the bits and pieces. Your approach was professional, friendly and effective. Both we and the tenants are pleased with the outcome. Hope this helps
"Paul and the team at Spencer Thomas worked hard to help us sell our property in a difficult market.
From a realistic market appraisal to good transaction management once an offer had been accepted, we were happy with their efforts throughout the sales process.
They were a pleasure to deal with."
Aldersgate Street, EC1
When we were looking for a property to buy in Clerkenwell, Spencer Thomas website really stood out as the most effective and easy-to-use. As a result we ended up looking at properties with Paul who was always polite, honest and efficient. He worked hard to make the purchase as straightforward as possible.
We were so pleased with the service that we used Spencer Thomas again to rent out our flat while we were working abroad and again Spencer Thomas came up trumps with pricing, finding a good tenant and making the whole process completely painless.
When we decided to sell the property there was no question of having anyone other than Spencer Thomas. The pricing, the listings, viewings and all advice we had from Paul were excellent.
None of the negative stereotypes apply to this estate agent. The service is efficient, friendly, honest and very personal. I just wish Spencer Thomas operated in our new neighborhood. Rebecca
Sorry it has taken me a little while to get back to you. I have been travelling and, as I write, sit on the wrong side of the world awaiting a flight.
As I hope you know, I thoroughly enjoyed dealing with you and, indeed, everyone I met at Spencer Thomas. You were honest, knowledgeable, decent and reliable. You got back to me when you said you would and you did not indulge in hyperbole or the issuing of unrealistic deadlines and demands. This is not true of all the agents I dealt with.
The only slight irritation was the HIP. Not your fault, but this document, despite the seller's signature, was not quite right. Not something over which I will loose any sleep and, in any case, I am not a great fan of HIPs.
Going back to the wider experience of buying in EC1, my assessment of your competitors is that most of them employ inexperienced staff who know little and care less. The three I actually used to view properties were atrocious in terms of knowing what they were selling and/or in terms of getting back to me. In fact, very often, they didn't.
I hope this helps. I thoroughly enjoyed meeting you and was reassured to find someone who actually wanted to sell me the right property
Further to our talk at the branch earlier, I wanted to re-iterate my endorsement for Danny Payton. In the course of searching for a flat I have dealt with at least one, usually a few estate agents from each of the agencies covering the EC1 area.
Danny was far and away the most helpful and the most knowledgable about the property, and is also able to boast characteristics such as good manners and punctuality that I would have liked to take for granted among all estate agents, but were lacking in several. Hang on to him.
Many thanks for your help in selling my apartment in Goswell Road.
I must say it was a delight dealing with such an efficient company and the complete transaction was one of ease and the best service I have ever come across.
I have been in the industry for a very long time so thank you very much indeed and hopefully we will do much more business in the near future.
"Spencer Thomas, and Danny in particular, couldn't have been more helpful when it came to the new let we were looking for.
We were on a very tight schedule and were really impressed with Danny's understanding and responsiveness to our desire to move in within a few days of being shown the flat we liked! Thanks to him the whole process was a pleasure."
Rawstorne St, EC1.
"Have worked with Spencer Thomas for a year now - renting out my flat. My agents are Danny and Matt, who always return my calls promptly and action anything required. I thoroughly recommend this agency.
Imperial Hall, EC1.
"Spencer Thomas have managed our flat in City Road for 4 years now and have always provided excellent service for both Landlord and Tenant. Danny has been very attentive as property manager and has always been very efficient at sorting any problems and keeping everyone informed. I would definitely recommend this independent agency."
City Road, EC1.
"Have just moved in new tenants through Spencer Thomas EA and was very happy with the new tenants and service received. The lettings team knew what was required and took care of every step. They have taken over management also and have every confidence that the tenancy will be managed perfectly! Steve @ City Road"
Mitre Gardens, CM19
"Spencer thomas EA has let and managed my apartment on many occasions and are always up to the challenge that comes with managing tenants and properties. Very competitive in pricing also."
12 East central
We started looking for a two bedroom flat for two UCL students at the end of June 2011. We approached various estate agents and found that Spencer Thomas was by far the best one. Joseph Cullinane was the agent responsible for showing us flats. He immediately grasped what we were looking for and therefore did not show us flats which were completely unsuitable. His knowledge of the Clerkenwell area is excellent and his advice was extremely valuable.
We only saw two flats with Spencer Thomas and immediately realised that one of them was perfect. The "offer/acceptance" process went very smoothly. The solicitors of the vendor then proved somewhat slow and unreliable but once again Joseph certainly did his best to try to help move things forward.
We finally exchanged mid-September and my son and his friend are absolutely delighted with the flat. My husband and I feel that we have made a very good investment as we should be able to rent the flat to young City workers once our son has completed his course at UCL.
We are extremely grateful to Joseph for all his help and professionalism.
Excellent service. The company is absolutely reliable and my experience was that nothing seemed too much trouble.